Welcome to Bravesteps Help & Support! We’re here to assist you with any questions or issues you may have. Below are some common topics and ways to get in touch with us.

1. Frequently Asked Questions (FAQs)

Find quick answers to common questions:

• How do I reset my password?
  
  • Go to the login screen and click on “Forgot Password.” Follow the instructions to reset your password.
• How do I cancel my subscription?
  
  • You can cancel your subscription through your account settings in the app or via the app store where you purchased the subscription.

• What should I do if I’m not receiving notifications? 

Ensure that notifications are enabled in your phone’s settings and within the Bravesteps app settings.

• How do I contact support?
  
  • You can contact us directly via email.

2. Contact Us

Need further assistance? Our support team is here to help.

• Email Support:
  
  • Email us at [email protected]. We aim to respond within 24-48 hours.

3. Technical Issues

Having trouble with the app? Here’s what you can do:

• App Crashing or Freezing:
  
  • Try closing and reopening the app. If the issue persists, restart your device or reinstall the app.

• Login Issues:
  
  • Double-check your login credentials. If you’re still having trouble, use the “Forgot Password” option or contact support.

4. Feedback & Suggestions

We value your input! If you have ideas for improving Bravesteps or want to share your experience, please let us know.

• Send Feedback:
  
  • Email us at [email protected] or use the feedback form within the app.

5. Privacy & Security

Your privacy is important to us. For details on how we protect your information, please review our Privacy Policy.

6. Updates & Announcements

Stay informed about app updates and new features:

• App Updates:
  
  • Check the app store regularly for the latest version of Bravesteps.

• Announcements:
  
  • Follow us on Instagram for the latest news and updates.

7. Community Support

Connect with others on the same journey:

• Join Our Community:
  
  • Follow us on social media and join our online groups for tips, inspiration, and support from fellow Bravesteps users.