At Bravesteps, we are committed to providing the best possible experience for our users. Please review our refund policy below:

1. Subscription Refunds

If you purchase a subscription and are not satisfied, you may be eligible for a refund under the following conditions:

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  • 7-Day Refund Policy: You can request a refund within 7 days of the initial purchase. No refunds will be issued after 7 days.
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  • Eligibility: Refunds are only available for first-time subscriptions. Renewals and subsequent purchases are non-refundable.

2. How to Request a Refund

To request a refund:

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  • Contact Us: Email us at [email protected] with your purchase details and reason for the refund request.
  • Processing Time: Refund requests are typically processed within 5-7 business days. You will receive a confirmation email once your refund is processed.

3. Ineligible Refunds

Refunds will not be granted under the following circumstances:

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  • Missed Cancellations: If you fail to cancel your subscription before it renews, we cannot offer a refund.
  • Partial Usage: We do not provide refunds for partially used subscriptions or services.

4. App Store Purchases

If you purchased Bravesteps through the Apple App Store or Google Play Store, refund requests must be made directly through those platforms. Please refer to their respective refund policies for more information.

5. Changes to the Refund Policy

We may update this Refund Policy from time to time. Any changes will be posted on this page, and your continued use of the app indicates acceptance of the updated policy.

6. Contact Us

If you have any questions about our refund policy, please email us at [email protected]